{"id":2561,"date":"2026-05-05T08:28:57","date_gmt":"2026-05-05T06:28:57","guid":{"rendered":"https:\/\/vinofreddo.com\/?page_id=2561"},"modified":"2026-05-05T09:07:12","modified_gmt":"2026-05-05T07:07:12","slug":"aide","status":"publish","type":"page","link":"https:\/\/vinofreddo.com\/fr\/help\/","title":{"rendered":"Centre d'aide"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2561\" class=\"elementor elementor-2561\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-550d5c5 e-flex e-con-boxed e-con e-parent\" data-id=\"550d5c5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6529ca7 elementor-widget elementor-widget-heading\" data-id=\"6529ca7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Vinofreddo Milano\n 46H<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c725f4 uael-faq-box-layout-yes align-at-left elementor-widget elementor-widget-uael-faq\" data-id=\"3c725f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"uael-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t\t<div id='uael-faq-wrapper-633' class=\"uael-faq-wrapper\">\n\t\t\t\t<div class=\"uael-faq-container uael-faq-layout-accordion\" data-layout=\"toggle\" >\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-b68c188\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-b68c188 uael-question-span\" tabindex=\"0\" id=\"uael-faq-1-6aafecce4bea5\">L'appareil ne fonctionne pas<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>Non connect\u00e9.<br \/>Le disjoncteur s'est d\u00e9clench\u00e9 ou le fusible a saut\u00e9.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-db9cbd0\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-db9cbd0 uael-question-span\" tabindex=\"0\" id=\"uael-faq-2-6aafecce4bee5\">La temp\u00e9rature \u00e0 l'int\u00e9rieur de l'appareil est trop \u00e9lev\u00e9e.<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>Le r\u00e9glage de la temp\u00e9rature est trop \u00e9lev\u00e9.<br \/>R\u00e9glez le thermostat sur une temp\u00e9rature plus basse et attendez quelques heures que la temp\u00e9rature se stabilise.<br \/>La porte reste ouverte trop longtemps ou est ouverte trop souvent, ce qui laisse entrer de l'air chaud dans l'appareil.<br \/>La porte n'est pas bien ferm\u00e9e.<br \/>Le joint de porte n'est pas bien ajust\u00e9.<br \/>L'appareil vient d'\u00eatre d\u00e9branch\u00e9 du secteur ; il lui faudra au moins quatre heures pour revenir \u00e0 la bonne temp\u00e9rature.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-c98a90a\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-c98a90a uael-question-span\" tabindex=\"0\" id=\"uael-faq-3-6aafecce4bf08\">La temp\u00e9rature \u00e0 l'int\u00e9rieur de l'appareil est trop basse<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>Les r\u00e9gulateurs de temp\u00e9rature sont r\u00e9gl\u00e9s \u00e0 une temp\u00e9rature trop basse. <br \/>R\u00e9glez les thermostats sur une temp\u00e9rature plus \u00e9lev\u00e9e et attendez quelques heures que la temp\u00e9rature se stabilise.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-62d34b0\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-62d34b0 uael-question-span\" tabindex=\"0\" id=\"uael-faq-4-6aafecce4bf24\">Vibration<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>V\u00e9rifiez que l'appareil repose sur une surface plane.<br \/>L'appareil est plac\u00e9 contre le mur du fond. <br \/>D\u00e9placez l'appareil et veillez \u00e0 ce qu'il ne soit plus adoss\u00e9 au mur.<br \/>Si les vibrations persistent, \u00e9teignez l'appareil et d\u00e9branchez-le de la prise. Contactez ensuite le service client pour obtenir de l'aide.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-5272b21\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-5272b21 uael-question-span\" tabindex=\"0\" id=\"uael-faq-5-6aafecce4bf40\">De la condensation se forme \u00e0 l'int\u00e9rieur de l'appareil<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>La porte est entrouverte.<br \/>La porte reste ouverte trop longtemps ou est ouverte trop souvent. <br \/>Ouvre la porte moins souvent.<br \/>La porte ne se ferme pas correctement.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-02e4cf8\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h4 class=\"uael-question-02e4cf8 uael-question-span\" tabindex=\"0\" id=\"uael-faq-6-6aafecce4bf5a\">De la condensation se forme \u00e0 l'ext\u00e9rieur de l'appareil.<\/h4>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>La porte est entrouverte, ce qui fait que l'air froid provenant de l'appareil entre en contact avec l'air chaud et humide de l'ext\u00e9rieur.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Vinofreddo Milano 46H Het apparaat werkt niet Niet aangesloten.De stroomonderbreker is geactiveerd of de zekering is doorgebrand. De temperatuur in het apparaat is te hoog. De temperatuurregeling staat te hoog ingesteld.Stel de temperatuurregeling lager in en wacht enkele uren totdat de temperatuur zich heeft gestabiliseerd.De deur blijft te lang openstaan of wordt te vaak geopend, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2561","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.2 (Yoast SEO v28.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Helpcentrum | Vinofreddo<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vinofreddo.com\/fr\/aide\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Helpcentrum\" \/>\n<meta property=\"og:description\" content=\"Vinofreddo Milano 46H Het apparaat werkt niet Niet aangesloten.De stroomonderbreker is geactiveerd of de zekering is doorgebrand. 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De temperatuurregeling staat te hoog ingesteld.Stel de temperatuurregeling lager in en wacht enkele uren totdat de temperatuur zich heeft gestabiliseerd.De deur blijft te lang openstaan of wordt te vaak geopend, [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/vinofreddo.com\/fr\/aide\/\" \/>\n<meta property=\"og:site_name\" content=\"VINOFREDDO\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-05T07:07:12+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/i0.wp.com\/vinofreddo.com\/wp-content\/uploads\/2026\/03\/cropped-Vinofreddo-Logo-e1772881841493-1.png?fit=1918%2C367&ssl=1\" \/>\n\t<meta property=\"og:image:width\" content=\"1918\" \/>\n\t<meta property=\"og:image:height\" content=\"367\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/vinofreddo.com\\\/help\\\/\",\"url\":\"https:\\\/\\\/vinofreddo.com\\\/help\\\/\",\"name\":\"Helpcentrum | Vinofreddo\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/vinofreddo.com\\\/#website\"},\"datePublished\":\"2026-05-05T06:28:57+00:00\",\"dateModified\":\"2026-05-05T07:07:12+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/vinofreddo.com\\\/help\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/vinofreddo.com\\\/help\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/vinofreddo.com\\\/help\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/vinofreddo.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Helpcentrum\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/vinofreddo.com\\\/#website\",\"url\":\"https:\\\/\\\/vinofreddo.com\\\/\",\"name\":\"Vinofreddo\",\"description\":\"Premium Wijnkoelkasten | Perfecte temperatuur, Pure beleving\",\"publisher\":{\"@id\":\"https:\\\/\\\/vinofreddo.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/vinofreddo.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/vinofreddo.com\\\/#organization\",\"name\":\"Vinofreddo\",\"url\":\"https:\\\/\\\/vinofreddo.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/vinofreddo.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/i0.wp.com\\\/vinofreddo.com\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/cropped-Vinofreddo-Logo-e1772881841493-1.png?fit=1918%2C367&ssl=1\",\"contentUrl\":\"https:\\\/\\\/i0.wp.com\\\/vinofreddo.com\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/cropped-Vinofreddo-Logo-e1772881841493-1.png?fit=1918%2C367&ssl=1\",\"width\":1918,\"height\":367,\"caption\":\"Vinofreddo\"},\"image\":{\"@id\":\"https:\\\/\\\/vinofreddo.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Centre d'aide | Vinofreddo","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/vinofreddo.com\/fr\/aide\/","og_locale":"fr_FR","og_type":"article","og_title":"Helpcentrum","og_description":"Vinofreddo Milano 46H Het apparaat werkt niet Niet aangesloten.De stroomonderbreker is geactiveerd of de zekering is doorgebrand. De temperatuur in het apparaat is te hoog. 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