Privacy and Cookie Statement Vinofreddo 

Last updated: April 2026

At Vinofreddo, your privacy is important to us. We handle personal data with care and adhere to applicable privacy laws, including the General Data Protection Regulation (AVG).

In this privacy and cookie statement, we explain what personal data we collect, why we use it and what rights you have.

 

1. Who is responsible?

Vinofreddo is responsible for the processing of personal data as described in this statement.

Company data Vinofreddo

  • Company name: Vinofreddo
  • E-mail address: info@vinofreddo.nl
  • Phone number: 085-0786687
  • Branch address: Valkenierstraat 40, 2984AZ Ridderkerk, The Netherlands
  • Website: www.vinofreddo.nl
 
2. What personal data do we collect?
We process personal data when you:
  • visiting our website;
  • contact us;
  • places an order;
  • create an account;
  • subscribe to the newsletter;
  • makes a service or warranty request.

Depending on your usage, we may process the following data:

  • name;
  • address information;
  • email address;
  • phone number;
  • payment details;
  • IP address;
  • ordering information;
  • device data;
  • communication history;
  • Website usage data.

 

3. Why do we process personal data?

We use personal data only for the following purposes:

  • processing orders;
  • delivery of products;
  • handling of payments;
  • customer service and contact;
  • warranty and service requests;
  • sending newsletters;
  • improving our website;
  • Analyze website usage;
  • compliance with legal obligations.

We process personal data only when there is a legal basis for doing so, such as:

  • performance of an agreement;
  • legal obligation;
  • legitimate interest;
  • consent.

 

4. Orders and payments

When you place an order through Vinofreddo, we process personal data to handle your order correctly.

For this we can use:

  • name and address information;
  • email address;
  • phone number;
  • payment information;
  • order data.

We keep order data as long as necessary for the performance of the agreement and for legal administration obligations.

 

5. Newsletter

When you sign up for our newsletter, we use your email address to send news, offers and product information.

You can unsubscribe at any time via the unsubscribe link at the bottom of each newsletter.

 

6. Contact form

When you contact us through the contact form or e-mail, we keep your information to handle your question or request.

We keep contact requests for a maximum of 12 months, unless legal obligations dictate otherwise.

 

7. Service and warranty

For service and warranty requests, we may process additional data such as:

  • proof of purchase;
  • serial number;
  • model information;
  • description of the defect;
  • photos or videos of the problem.

We use this data exclusively for service and warranty processing.

 

8. Sharing of personal data

We share personal data only when necessary.

We may share data with:

  • delivery services;
  • payment providers;
  • hosting providers;
  • IT service providers;
  • service partners;
  • accounting or administrative software;
  • marketing platforms.

We never sell personal data to third parties.

 

9. Cookies

Vinofreddo uses cookies on the website.

Cookies are small files stored on your device.

We use:

Functional cookies

These are necessary for the proper functioning of the website.

Analytical cookies

These help us understand the use of the website.

Marketing Cookies

These may be used to show relevant ads.

When you first visit our website, we ask your permission to place cookies.

You can disable cookies through your browser settings.

 

10. Security

We take appropriate technical and organizational measures to protect personal data from loss, misuse or unauthorized access.

 

11. Retention periods

We do not retain personal data longer than necessary for the purpose for which it was collected.

Retention periods may vary by type of data and legal requirement.

 

12. Your rights

You have the right to:

  • view your personal data;
  • data to be corrected;
  • delete data;
  • object to processing;
  • limit processing;
  • transferring data;
  • withdrawal of consent.

Would you like to exercise any of these rights? If so, please contact us.

 

13. Complaints

Do you have a complaint about the processing of personal data? If so, please contact us.

In addition, you have the right to file a complaint with the:

Personal Data Authority Website: https://autoriteitpersoonsgegevens.nl

 

14. Changes

Vinofreddo reserves the right to change this privacy and cookie statement.

We recommend reviewing this statement regularly.

 

15. Contact

For questions about privacy or personal data, please contact Vinofreddo.

Vinofreddo

Scroll to Top